Explore the data 1. Utilities management Where do our respondent’s businesses mainly operate from? Q2 Please describe your business’ regional property portfolio Q3 What payment method does your company use to pay its electricity, gas and water bills? What sort of contract length do SMEs go for with their utility providers? How many times have respondents switched utility provider in the last 5 years? Do respondents use the same company for both gas and electric? Do respondents have tracker contracts for either their gas or electricity supply? Are respondents more or less likely to switch utility provider than they were 12 months ago? Q9 Which methods would/did you use to find a new electricity provider? 2. Water switching Are our respondents aware that the water market opened on 1st April 2017? Q11 Which factors would influence your decision to change water retailers? Would SMEs move their supply of water to an unknown brand? Which water retailers could our respondents name? How would SMEs search for a new water retailer? Are self-supply licences of any interest to SMEs? 3. Water management Q16 How is water procurement split within your organisation? Q17 Which common water and drainage issues have you ever experienced across your business? Q18 Have you ever had your business water supply tested? 4. The future water market Q19 How likely is it that your business will purchase value added services from your retailer in the future? Q20 The latest water metering technology offers a range of new features. How useful are these to your company? How many times per year do our respondents utilise services from their water supplier, on average? Do our research respondents have written environmental policies? Do respondents use any intelligent sensors to help monitor their business premises? Which environmental saving initiatives have respondents implemented? Recycled water: Do respondents recycle their water, or would they investigate the possibility or recycling water? Would our respondents consider adopting a time of use tariff?
