SME's and the Open Water Market
Wheatley commissioned a survey of 500 SMEs back in 2017 with the aim of being one of the first studies to be conducted following the deregulation of the water market. The results surprised us, and so we wanted to share them with the world. In 2018 we decided to run the survey again to see if anything had changed now that SMEs have had the ability to switch water provider for over a year.
Wheatley wanted to try and find out how the deregulation might be seen by the companies the deregulation affects – the businesses that can now switch. So how do SMEs view the opening of competition? Is there a big difference between 2017 and 2018 views? And does the physical location of the SMEs affect how they see the open water market?
We've put all our research results onto a microsite. And there's even a white paper for you to download too.