Wheatley’s white paper summarises the key findings of research undertaken in May 2017 to assess the current and the future state of the water industry. This research was conducted by undertaking 500 online interviews with senior business leaders (CEOs, managing directors, partners and other senior managers) in small to medium sized enterprises (SMEs), these companies have between 1 and 250 employees operating across a range of sectors (including Retail / Wholesale Trade, Manufacturing, Healthcare / Medical and Property / Real Estate) in England. These businesses operated out of owned buildings, as tenants in rented accommodation and as tenant (in serviced premises) across the 9 regions that make up England (East of England, East Midlands, London, North East, North West, South East, South West, West Midlands and Yorkshire and The Humber).
Wheatley conducted this research to form a better understanding of the impact of deregulation, both to inform Wheatley’s evolving product suite for water customers and to support the industry’s transition to a competitive market.
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